آموزش ورود به اپلیکیشن

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آموزش ورود به اپلیکیشن

پس از نصب اپلیکیشن موسسه رهپویان شریف، مراحل ورود را به بصورت زیر طی کنید:

1- ابتدا مانند تصویر زیر وارد اپلیکیشن شوید:

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2- در صفحه ی زیر، شماره موبایل خود را وارد فرمایید:

توجه:
الف: در زمان استفاده از اپلیکیشن، باید به اینترنت متصل باشید.
ب: در زمان استفاده از اپلیکیشن، حتما از استفاده از هر نوع فیلترشکن یا VPN اجتناب فرمایید.
ج: لطفاً همان شماره ی موبایل را وارد فرمایید که در زمان خریدن کتابها یا ویدیوها به موسسه اعلام کرده بودید. دسترسی به محتوای هوشمند، بر اساس شماره موبایل شما فراهم شده است یعنی چنانچه شماره موبایل دیگری را وارد کنید، امکان اسکن QR های موجود در کتب را نخواهید داشت. (جهت افزایش امنیت اطلاعات، فقط به همان شماره موبایل دسترسی داده شده است)
د: دسترسی به محتواهای هوشمند در داخل اپلیکیشن بر روی یک دستگاه (موبایل تا تبلت) فراهم است و چنانچه بخواهید با دستگاه جدیدی وارد شوید، دسترسی به دستگاه قبلی قطع می شود.
ه: چنانچه قصد دارید از شماره موبایل دیگری برای بهره گیری از محتوای هوشمند استفاده کنید، می توانید از طریق لینک واتس اپ که در انتهای این آموزش است به کارشناسان پشتیبانی اطلاع دهید (لطفا جهت تسریع فرایند خدمت رسانی، نام کامل، رشته و شماره موبایلی که در زمان خرید محصولات به کارشناسان فروش موسسه اعلام کرده بودید را از طریق لینک واتس اپ انتهای این آموزش بهمراه موضوع درخواست که تغییر شماره موبایل است اعلام فرمایید).

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3- حالا وارد صفحه زیر خواهید شد. در این صفحه، کلید «رمز یکبار مصرف» را بزنید تا یک کد چهار رقمی از طریق پیامک برای شما ارسال شود. پس از دریافت کد، آنرا در کادر «رمز عبور» وارد کرده و کلید «ورود» را بزنید.

توجه:
الف: زمان استفاده از «رمز یکبار مصرف» دو دقیقه است.
ب: معمولا رمز یکبار مصرف در کمتر از چند ثانیه برای شما ارسال می شود اما چنانچه به هر دلیلی (مثلا اختلال در سیستم های مخابراتی همراه اول، ایرانسل و… و یا خارج شدن شما از محدوده آنتن دهی یکی از اپراتورها) پیامک به دستتان نرسید، موضوع را از طریق لینک واتس اپ انتهای این آموزش به اطلاع کارشناسان پشتیبانی برسانید.

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۴- شما پس از ورود به اپلیکیشن، با صفحه اصلی را به شکل زیر خواهید دید:

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شما همچنین می توانید جهت مشاهده آموزش تکمیلی بهره گیری از خدمات موسسه بر روی لینک های زیر کلیک کنید

آموزش استفاده از محتواهای هوشمند

آموزش مخصوص استفاده از ویدیوهای آسکی

آموزش مخصوص استفاده از آزمونهای RPI

اگر در هرکدام از مراحل استفاده از اپلیکیشن با مشکلی مواجه شدید می توانید از طریق لینک واتس اپ زیر با کارشناسان واحد پشتیبانی در ارتباط باشید. (لطفا در هنگام ارسال پیام، نام کامل، رشته و شماره موبایلی که در زمان خرید محصولات یا خدمات به کارشناسان فروش اعلام کرده بودید را درج فرمایید تا فرایند رسیدگی و رفع مشکل تسریع گردد)

ارتباط با پشتیبانی

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